How to do a video interview using Profesia

In times, when many companies have to face restrictions for personal meetings and work from home, the hiring process can get harder. Cancelled meetings and planned interviews represent risks, that the open job positions won’t be filled in time.

Profesia reacts to current needs of recruiters and HR specialists. We offer a beta version of a new feature - video interview, that is being developed. Keep your interview calendar on and do your candidate interviews online, without the need to meet in person. The feature is easy to use, quick and for free.

How to proceed with a video interview?

Log in to your account. On the upper part of the page, you will see a notification for the video interview feature. If you click on the “send invite” button, you will see an online invite for the video interview. Just fill in the main contact information of the candidate (e-mail, date and time of the interview) and hit send.

TIP: If you want to invite more people, e.g. manager or director, simply forward him/her the e-mail with date and time, hyperlink and PIN code for login. Number of connected people in "your online interviewing room" is not limited.

After the invite has been sent, you and the candidate will receive a confirmation e-mail with the date, a link for the video interview and a unique PIN number, necessary to log in to the video interview.

The option of creating a video interview is located in your company profile in the upper part.

You can send a invitation with agreed date and time to candidate via e-mail.

Video interview via computer

On the day of the interview, you need to use the button in the e-mail to get the interview started. An application will open in a new window and require the PIN number from your e-mail. After entering the PIN number, the video interview will begin. For seamless run of the video interview we recommend to use Google Chrome internet browser.

To start the video interview click on the button "Start video interview" in the e-mail you have received and enter PIN from the e-mail.

Video interview via smartphone

If you want to use your smartphone, you need to download an app called Jitsi Meet (for free) beforehand. You can download the app in Appstore or Google Play. Or, you can use the button "Start video interview" in your e-mail, and it will direct you to download the app. After, you need to use the same button again to start the interview.

The video interview is live and there will be no recording from it.

How to make sure, that your video interview is successful?

Important information for company network administrators
In order to ensure a correct functioning of Profesia video interviews it is necessary to open outgoing UDP traffic at port 10000 either for all IP adresses ( or at least for Profesia server (

Technical difficulties in the beginning of the video interview can be an ice breaker, it can also be stressful for people, who don’t have experience with these kinds of interviews. Look at a couple of simple steps, how to make sure, your video interview is successful.

  • Ensure, that you have a quality internet connection and check with your company network administrator that the necessary communication ports are open
  • The video interview can be done via a computer or a smartphone. If you decide to use your phone, you need to download free application Jitsi Meet beforehand. (download in Appstore or Google Play)    
  • Make sure, that the camera and microphone on your device are turned on.
  • Do the interview in a quiet undisturbed place with a good lightning. Mare sure, you have enough time.